Privacy Policy
This Privacy Policy is provided by Intelligent Car Leasing Ltd, Skypark 1, 8 Elliot Place, Glasgow, G3 8EP (referred to as "ICL", "us", "our" or "we" in this statement) for the information of visitors (referred to as "you" or "your" in this statement) to our website. We wish to demonstrate our firm commitment to your rights to privacy.
Below you will find our policy regarding personal information you may be asked to provide when you register on this website, or participate in our online surveys or discussion panels or otherwise provide personal information on this site. This includes personal data, e-mail address and other information specific to you. We respect your privacy and have put together the following guidelines to address your concerns and let you know how we hold and use your personal information.
Who are we?
Intelligent Car Leasing Ltd registered in Scotland, registration number SC445572. VAT registration number 158 2498 76. Data Protection registers entry ZA003072. Consumer Credit Licence no. 657225
Personal Information
The information that you provide to us including, without limitation: your name, address (es), telephone number(s) and e-mail address (es); information about the vehicle(s) you have expressed interest in, your employment and bank details and any other information remain strictly private and confidential. We hold information which you provide for our own administrative, sales and marketing purposes. When you use "our" website we will treat any information you submit to us in accordance with this privacy policy and in strict compliance with all Data Protection legislation.
Complaints procedure
Our business is covered by the Financial Ombudsman. Any financial services complaints we cannot settle may be referred to the Financial Ombudsman Service. A copy of our complaints handling procedures can be supplied upon request.
If you have a complaint or would like a copy of these procedures please contact us:
Intelligent Car Leasing Ltd, Complaints Department, Skypark 1, 8 Elliot Place, Glasgow, G3 8EP
Email: complaints@intelligentcarleasing.com
Terms of use
Intelligent Car Leasing Ltd and its affiliates provide this site to you subject to the following terms and conditions. Please read the terms and conditions carefully - if you visit our site you are deemed to have accepted them. Please leave the site if you do not.
Copyright Statement
The contents of this website (including all website design, text, graphics, their selection and arrangement and all software compilations, underlying source code, software and all other material) are copyright of Intelligent Car Leasing Ltd or its content and technology providers except in so far as individually stated on particular material or items. Without affecting our own or third party rights under copyright, you are not permitted to copy, alter or reproduce content for commercial purposes and must credit Intelligent Car Leasing Ltd at all times.
Disclaimer
Whilst this site has been compiled in good faith, Intelligent Car Leasing Ltd makes no warranty or representation that the use of this website will be uninterrupted or error free or that this site or the server that makes it available are free of viruses or bugs. To avoid any doubt, articles and other information are for general guidance only and should not be specifically relied on without taking advice.
Protecting your privacy
To the extent that sensitive personal data is processed about you, we carry out appropriate security measures given the nature of that data. However, you recognise that your use of the Internet and our website is entirely at your own risk.
We endeavor to create a secure and reliable website for our users. However, we have no responsibility or liability for the security of personal information transmitted via the Internet.
We may need to provide some of your personal information to third parties that we use for the purposes of delivering specific services to you.
Our website may provide links to third party sites. Intelligent Car Leasing are not responsible for, and has no control over, information that is submitted to or collected by these third parties. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites.
If you feel your privacy has been breached by us, then please write to:
Intelligent Car Leasing Ltd, Complaints Department, Skypark 1, 8 Elliot Place, Glasgow, G3 8EP
Email: complaints@intelligentcarleasing.com
Limitation of Liability
To the full extent permissible by law, Intelligent Car Leasing Ltd assume no responsibility or liability for any information published on this website and further disclaim all liability in respect of such information. In particular, Intelligent Car Leasing Ltd hereby excludes all liability for any claims, losses, demands or damages of any kind whatsoever in relation to any information, content or advertisements.
What we collect and what we use it for
We collect personal information when you use our services and the panels and any surveys on this site. We may also receive information about you from our business partners or marketing firms. We ask you for personal data only when it is needed for any services you have enquired about or asked us to provide or for participation in any panels, surveys or other activities in which you are taking part on the site or to respond to your requests for information.
We also receive and record information by tracking user traffic patterns throughout our pages to maintain a record of the movements of visitors to our site such as the page visited and the information, activity or service requested. If you send us e-mail, we will also retain the content of your e-mail and your e-mail address to respond to your message and handle any follow up. We use this information to customise the content you see on our pages, to fulfil your requests, to communicate with you generally and to contact you about special promotions or new services. If you don't want to hear about special promotions or new services, please let us know by emailing us at info@intelligentcarleasing.com.
Surveys and panels
In relation to surveys you participate in, we will only request information necessary to carry out analysis relevant to the subject at hand and will only use survey information (other than contact details) for that survey and future aggregate analysis of data. If after agreeing to participate in future online panels and surveys, you want to have your name removed, send us an email to info@intelligentcarleasing.com.
What information do we share?
There are times when we are required to share the personal information we learn from you with other parties. However, the information we hold on our clients is an important part of our business and it is not our business to sell or rent this information to others. We may however share personally identifiable information about our clients in the following situations:
Agents
We may use other companies and individuals to perform functions in certain situations on our behalf such as moderating a discussion panel, running a survey, making enquiries about you or your company or passing your information to a credit reference agency (see Data Protection). Other examples could include providing marketing assistance and data analysis and providing customer service. These agents only have access to information required for that purpose and may not use it for any other purpose.
Subsidiaries and strategic partners
We share certain information with subsidiaries under our control and also with our affiliated businesses but we only share client information relating to a transaction with that business.
Data Protection - Fair Processing Notice
In considering your application we or our financiers will search your record at credit reference agencies. They will add to your record details of our searches and this will be seen by other organisations that make searches. Searches will also be made in respect of directors and partners of firms applying for credit. Information held about you by the credit reference agencies may already be linked to records relating to other people with whom you have a financial association. In connection with your application you may be treated as financially linked with them and assessed with reference to any such associated records. If you are a joint applicant or if you have told us of some financial association with another person, you are declaring that you are entitled to:
- Disclose information about your joint applicant and anyone referred to by you.
- Authorise us to search, link or record information at credit reference agencies about you and anyone else referred to by you. It is important that you give us accurate information. We or our financiers will check your details with fraud prevention agencies and if you give us false or inaccurate information and we suspect fraud, we will record this.
- These records will be shared with other organisations and used by us and them to: help make decisions about credit and credit related services such as insurance for you and members of your household.
- Trace debtors, recover debt, prevent money laundering and fraud. Fraud prevention agency records will also be shared with other organisations to help make decisions on motor, household, credit, life and other insurance proposals and insurance claims, for you and members of your household.
You have a right to receive a copy of the information we hold about you if you apply to us in writing. You may also contact our financier for a copy of the information they hold about you. A fee will be payable. We will tell you who the financier is upon request.
Promotional Offers
Other companies sometimes ask us to market their products and/or services on our site and we sometimes send these offers to our clients on behalf of these other businesses. When we do this, we do not give that business your name and address. If you don't want to receive such communication, please let us know by emailing us at info@intelligentcarleasing.com.
Business Transfers
We are continually trying to expand and improve our business and we may sell or buy businesses or assets in these transactions. Client information is generally one of the transferred business assets in these situations and in the event that Intelligent Car Leasing Ltd or substantially all of its assets are acquired, client information may be one of the transferred assets. Where we deal with other companies etc as above, we require those companies to comply with our privacy policy. We may also require to release information where required to do so by law. Other than in the above situations we will give notice on this site when your personal information might be shared with third parties and you will have the opportunity to decide not to share that information.
Security
All information is received by us and retrieved using secure technology. In order to provide a safe and secure environment for your personal information we use up to date technology with a view to protecting that information against loss, misuse or unauthorised alteration. We only allow authorised personnel access to personal information you provide. By creating passwords that cannot be easily accessed, guessed or reproduced by unauthorised persons can enhance the effectiveness of our safety measures.
Cookies
A cookie is a small data file that certain websites write to your hard drive when you visit them. The only personal information a cookie can contain is information a user supplies him or her. A cookie can't read data from your hard disk or read cookie files created by other sites. Cookies, however, enhance ours or our partners' website performance in a number of ways including providing a secure way for us to verify your identity during your visit to ours or our agents websites and personalising your experience on our site making it more convenient for you.
Intelligent Car Leasing Ltd or our agents therefore use cookie technology to track or record information about visitors to ours or our agents' sites. These cookies are 'session specific' and are not used to record personal information or to associate personal information with the use of Intelligent Car Leasing Ltd or our agents' services. Your privacy and security are not compromised when you accept a cookie from ours or our agents' websites. You can refuse cookies by turning them off on your web browser and you do not need to have cookies turned on to successfully use the site.
Credit Reference Agencies
In considering your application we will search your record at credit reference agencies. They will add to your record details of our search and your application and this will be seen by other organisations that make searches.
Searches will also be made in respect of directors and partners of firms applying for credit. Information held about you by the credit reference agencies may already be linked to records relating to other people with whom you have a financial association. In connection with your application you may be treated as financially linked with them and assessed with reference to any such associated records.
If you are a joint applicant or if you have told us of some other financial association with another person, or a director of a firm which is applying for a facility you are declaring that you are entitled to:
- disclose information about your joint applicant, fellow directors and anyone else referred to by you
- authorise us to search, link or record information at credit reference agencies about you and anyone else referred to by you
Your credit record will note details of your agreement with the leasing provider, the payments you make under it and any default or failure to keep to its terms and any change of address you fail to tell the leasing provider about where a repayment is overdue.
These records will be shared with other organisations and used by us and them to help make decisions about credit and credit related services such as insurance for you and members of your household; trace debtors, recover debt and to manage your accounts.
For these purposes we or they may make further searches. Although the searches will be added to your record, they will not be shared with others.
If you give us false or inaccurate information and fraud is identified, details will be passed to the fraud prevention agencies.
We and other organisations may also share, access and use this information to prevent fraud and money laundering, for example when:
- checking details on applications for credit and credit related or other facilities
- managing credit and credit related accounts or facilities
- recovering debt
- checking details on proposals and claims for all types of insurance
- checking details of job applicants and employees
In addition, law enforcement agencies may access and use this information.
We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
For these purposes we or they may make further searches. Although these searches will be added to your record, they will not be shared with others.
Changes to Privacy Policy
We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on the site.
Refund Policy
In the event you wish to cancel your vehicle order your deposit taken will be non refundable. Deposit payments will be refunded upon delivery of your ordered vehicle. Refunds will be made to the original payment card with 2-4 working days after delivery.
